Lauren Brown

As Head of UK Consulting Services, I provide strategic leadership and direction for the delivery of high-quality consulting and project services to our customers. I oversee both the Head of Projects and the Head of Consultancy, ensuring alignment across functions and fostering strong collaboration to achieve business objectives. My role is accountable for service delivery across our entire UK customer base, with a clear focus on consistency, excellence, and customer satisfaction.

I am responsible for shaping and driving the consulting strategy, ensuring that our solutions are innovative, scalable, and tailored to meet customer needs. By embedding best practices in project and service management, I ensure that delivery teams are equipped to provide outstanding value and measurable outcomes. I play a critical role in building trusted relationships with customers, acting as a senior point of escalation, and ensuring delivery commitments are met or exceeded.

In addition to delivery oversight, I focus on developing capability within the team—driving professional growth, knowledge sharing, and a culture of continuous improvement. Ultimately, my role is to guarantee that our consulting services not only meet the highest standards of quality but also contribute directly to long-term customer success and business growth.

 Working at SYSPRO offers the chance to be part of something dynamic and meaningful. It’s a fast-paced environment where every day brings new challenges and opportunities to grow. With SYSPRO’s rapid expansion, you’ll find yourself at the forefront of exciting developments, gaining exposure to innovative projects that shape the future of the industry. More than just growth, SYSPRO is about impact—you’ll join a team that is passionate about making a real difference for customers and communities. If you’re motivated, ambitious, and eager to contribute to a company on the rise, SYSPRO is the place where your career can truly thrive. 

Experienced leader with 16+ years across project management, finance, and customer experience.
 I bring 16 years driving complex projects to success, 3 years shaping financial strategy, and 5 years leading customer experience transformation. Known for clear communication, strong organisation, and a passion for creating exceptional customer journeys that deliver real business impact. 

We’re not just looking for skills – we’re looking for people who’ll bring energy, ideas, and their own spark to the team.